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Merging Two Office 365 Mailboxes

2nd October, 2018

There are many reasons why you may want to do this but probably the most likely is the “Leaver” scenario.  A common way of dealing with leavers is to simply convert their Mailbox to a Shared Mailbox and then terminate the user account.  (Sometimes, but not very often these days, it is exported to a […]

New Application Guard Window in the Edge Browser

27th September, 2018

Every now and then you receive an email with a URL in it that makes you pause and think.  Maybe it’s from a colleague or a friend, and almost looks legit, but something is telling you it might not be.  Maybe you are doing your own research on a subject matter that may lead you […]

FindTime – by Microsoft

27th September, 2018

Booking a meeting?  Need to find available times? We work with a multitude of different clients from the pre-sales process, thru to implementation and project closure.  Very often there are many stakeholders but getting everyone together at a time that suits is often tricky.  Every attempted scheduled meeting takes precious time, be it through calling […]

Using a Virtual Mobile Phone for Shared Multi-Factor Authentication

2nd July, 2018

As an IT support organisation, we pride ourselves on staying up to date as much as possible with current trends and changing technologies, particularly in the Microsoft space.  As such we keep a keen eye on technical blogs, whitepapers, LinkedIn articles, Twitter, Microsoft Office 365 notifications and of course we are part of the Microsoft […]

Offering Remote Help in Windows

26th June, 2018

One of our clients recently asked to present all their options for Remote Support to their end-users.  This organisation, like many others is always keen to keep costs down and has opted not to use a third-party solution, but instead to leverage existing native tools. To that end we put together a list of the […]

Technical Limitations of Migrating IBM Domino Rooms to Exchange

21st June, 2018

Recently we observed an issue with Domino Rooms that we migrated to Exchange/Office 365.  In short, appointments contained within cannot be cancelled or re-scheduled and always remain as zombie reservations (unless manually cleaned up). Coexistence This is addition to coexistence issues experienced with Rooms.  You have to set Microsoft Rich Text to disabled for the […]

Paying it forward…

19th June, 2018

Paying it forward… Well, not really, just plain old IT email forwarding. We all (Messaging Admins) have used forwarding extensively, but it struck me that there are several ways to achieve the same thing.  Most often the forwarding scenario comes up during the following scenarios: Coexistence (mergers / acquisitions / divestitures) Upgrades (migrating to a […]

The Groups Dilemma – post migration

27th February, 2018

Today a client that we had previously migrated off Lotus Notes asked us about applying Groups to their Shared Mailboxes in Office 365 but ensuring that the Shared Mailbox Owners had the ability modify those Groups to provide access. This blog very much goes hand in hand with this blog I wrote on Shared Mailboxes, […]

Uploading Microsoft Office Templates to SharePoint

27th February, 2018

Introduction We have a current client that deal directly with blind and partially sighted people.  They have a customised Word Template where the default normal font must be Arial size 14 with Headings etc additionally edited for their needs as well.  (We also know many other client that use lovely nice corporate (paid-for) branding and […]

Additional Mailboxes in Office 365 – More delegation woes

10th August, 2017

As at today we have an interesting problem and an open ticket with Microsoft Office 365 that is being escalated to Product Support. The scenario is pretty straightforward.  Sharing a Mailbox via Full Access (no automapping) + Send on Behalf of Rights and attaching it in Outlook as a “New Account” (NOT as an additional Mailbox) […]

Outlook Personal Mailbox Delegation Wizard – The ins and outs

31st July, 2017

Unexpected Results of User Initiated Outlook Delegation Without getting too much into it, all Exchange Administrators have had to deal with this scenario at some stage or another.  In my opinion Microsoft still have not address this very well for enterprise or even small customers.  The whole end user experience is misleading, it creates the […]