One of our clients recently asked to present all their options for Remote Support to their end-users. This organisation, like many others is always keen to keep costs down and has opted not to use a third-party solution, but instead to leverage existing native tools. To that end we put together a list of the […]
Technical Limitations of Migrating IBM Domino Rooms to Exchange
Recently we observed an issue with Domino Rooms that we migrated to Exchange/Office 365. In short, appointments contained within cannot be cancelled or re-scheduled and always remain as zombie reservations (unless manually cleaned up). Coexistence This is addition to coexistence issues experienced with Rooms. You have to set Microsoft Rich Text to disabled for the […]
Paying it forward…
Paying it forward… Well, not really, just plain old IT email forwarding. We all (Messaging Admins) have used forwarding extensively, but it struck me that there are several ways to achieve the same thing. Most often the forwarding scenario comes up during the following scenarios: Coexistence (mergers / acquisitions / divestitures) Upgrades (migrating to a […]
The Groups Dilemma – post migration
Today a client that we had previously migrated off Lotus Notes asked us about applying Groups to their Shared Mailboxes in Office 365 but ensuring that the Shared Mailbox Owners had the ability modify those Groups to provide access. This blog very much goes hand in hand with this blog I wrote on Shared Mailboxes, […]
Uploading Microsoft Office Templates to SharePoint
Introduction We have a current client that deal directly with blind and partially sighted people. They have a customised Word Template where the default normal font must be Arial size 14 with Headings etc additionally edited for their needs as well. (We also know many other client that use lovely nice corporate (paid-for) branding and […]
Additional Mailboxes in Office 365 – More delegation woes
As at today we have an interesting problem and an open ticket with Microsoft Office 365 that is being escalated to Product Support. The scenario is pretty straightforward. Sharing a Mailbox via Full Access (no automapping) + Send on Behalf of Rights and attaching it in Outlook as a “New Account” (NOT as an additional Mailbox) […]
Outlook Personal Mailbox Delegation Wizard – The ins and outs
Unexpected Results of User Initiated Outlook Delegation Without getting too much into it, all Exchange Administrators have had to deal with this scenario at some stage or another. In my opinion Microsoft still have not address this very well for enterprise or even small customers. The whole end user experience is misleading, it creates the […]
Redirect your standard folders like My Documents to OneDrive for Business
Have you ever wondered wouldn’t it be better if every document I worked on was saved to the Cloud without me having to copy or move it there, wouldn’t it be nice if my Default Save As location was OneDrive for Business? Well, you can and it’s easy. What we need to show you is how […]
Enhance Notes and Outlook Coexistence – Policy Suggestions
Introduction Recommendations for new customers moving to Microsoft Outlook from IBM Lotus Notes. Despite the presence of 3rd Party Coexistence solutions such as Binary Tree Coexistence Manager for Notes the rescheduling of repeating meetings is still not able to be resolved in certain scenarios. Specifically: “this and all future instances”, and to a lesser importance […]
Migrating Personal Contacts from Lotus Notes to Microsoft Outlook
Introduction This document is a short form version containing the basic steps to help a fairly competent basic user that has some IT skills to complete the task of exporting their Lotus Notes personal contacts and importing them into Microsoft Outlook. This document should definitely be sufficient for an IT Support Person or Helpdesk consultant. […]
Exchange Resource Mailboxes – Part 1
Since Microsoft Exchange 2007 Resource Mailboxes have been a feature of Microsoft Exchange. Overall it appears that Room and Resource mailboxes are a feature that has matured over the previous versions of Microsoft Exchange Server and now receive just a few minor improvements to make them simpler to manage. IBM’s Domino platform has always had […]
The Microsoft Account Dilemma
For about 18 months now I have been in a world of pain. Up front I want to say that Microsoft do an incredible job at this really. This is complicated stuff I am sure, connecting all these disparate systems, migrating and consolidating. I think where they have gone wrong is that by trying to […]
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