News, Blog & Resources

Three new Microsoft Silver Competencies

22nd May, 2020

We are always striving to be the best, whether that is to our Clients, our Partners or our Vendors and Distributors. We have been a Microsoft Gold Partner (Productivity, Platform, EMS, Datacenter and Application Development) for several years now, which with a smaller team is no mean feat! We have now added three new Silver […]

Accessing Shared Mailboxes

19th May, 2020

Previously I wrote a blog about the ins and outs of connecting a shared mailbox and the benefits of connecting to it in Outlook a specific way. I’ve updated this here with the later versions of Outlook screenshots and a shorter version of just why and how. The original blog is here https://www.neroblanco.co.uk/2015/04/the-shared-mailbox-dilemma/ and to […]

Intune -Troubleshooting and Learnings

19th May, 2020

We are rolling out Intune Compliance and Configuration Policies. MDM (Enrolled) for corporate devices and MAM (unenrolled) for Personal devices. We are using MDM and MAM to rollout (Windows Information Protection) WIP. We are not using Config Manager, and all devices are Azure AD Hybrid Joined. This blog focusses on Windows 10 devices and does […]

Guest Account conflicts with Exchange Online

15th May, 2020

Guest Accounts not receiving email notifications In truth, this blog could have been called anything.  Probably the Guest Account dilemma, but I have used that kind of title a few times now, none the less – it is a dilemma.  This is a blog I have been wanting to write for ages, because it has […]

Whiteboard in Office 365 and Teams

13th May, 2020

We were asked to investigate an issue for a client today where the Whiteboard app wasn’t available to Teams users in a Teams meeting. Here are the key requirements for enabling Whiteboard: Enable Whiteboard for tenant License the users Enable the Teams Policy Apply the Teams Policy to users Enabled Whitebard for the tenant. Head […]

OneDrive for Business Reconfiguration

6th May, 2020

Office 365 – Tenant to Tenant Migrations OneDrive for Business Reconfiguration Today I’m going to briefly outline Reconfiguring the OneDrive for Business Desktop Application. I say briefly because as a departure from some of our other blogs I’m going to depart from the usual step by step process with screenshots. If you have landed here, […]

Case Study:- HSBC

23rd April, 2020

PDF version of the case study. Otherwise, please continue to find full text below. Improve Productivity and Enterprise Mobility Globally by Building and Supporting Email Migration Systems Nero Blanco partners with HSBC to migrate more than 270,000 mailboxes to deliver improved collaboration EXECUTIVE SUMMARY As one of the world’s largest banking and financial organisations, HSBC […]

Guest account sign in blocked

22nd April, 2020

Recently we gave a customer access to a team in our tenant, we conduct a lot of B2B collaboration. As you know from my previous Guest account blog, this initially creates the individual in our tenant as an “Invited user” (Guest), then, once they accept the invitation, and accept that Nero Blanco can read their […]

Hmmm…can’t find that team

3rd April, 2020

We’re seeing renewed issues with Microsoft Live ID or Microsoft Personal accounts interfering with new corporate identities when an organisation starts is Microsoft Cloud/Teams journey. Users cannot access resources (documents/Teams) which they have been given permission, or join Microsoft Teams due to security restrictions, like conditional access or guest account settings. Conrad provided an excellent […]